Online Services
NTouch24
Effective 12/4/16, your web browser must support the SSL version TLS 1.2 in order to use NTouch24. Follow these instructions for enabling TLS 1.2 to ensure you can access online banking. If you have more questions, please view this list of FAQs.
View your account balances and transaction histories in one convenient place. Transfer or schedule transfers between your accounts. Enroll in eStatements. Securely send and receive important messages with the credit union. Utilize Online Bill Pay. Setup eAlerts and Text Banking. Receive eNotifications. Check your VISA Credit Card statement. Take adVantage of your credit Score with Credit Sense.
- How to enroll
- eStatements
- Online Bill Pay
- Popmoney
- Change of Address Request
- eAlerts & Text Banking
- eNotifications
- Credit Sense
How to enroll
To enroll, go to the NTouch24, and click on the link “Not Enrolled? Enroll Today!” to begin a series of questions that will register you for the Online Banking service. Your NTouch24 Login ID is your account Member Number. You may change your Login ID after registering if you would like. If you have multiple accounts with different Member Numbers then you must register each account separately.
When enrolling in NTouch24 for the first time you will also be automatically enrolled in eStatements. Call the credit union if you do not wish to be enrolled in eStatements and would rather receive paper statements.
If you have any questions, please call the credit union at (304) 346-5242 or Toll Free (800) 526-5242.
eStatements
Log in to NTouch24 to sign-up for eStatements!
eStatements are a safe, more secure and more convenient way to view your statements anytime online, rather than receiving paper statements. eStatements are free and easy to access. A notification is sent directly to your e-mail when your eStatement is available and you simply log in to NTouch24 to view!
If you do not wish to be enrolled in eStatements and would rather receive paper statements, call the credit union at (304) 346-5242 or Toll Free (800) 526-5242.
Online Bill Pay
Log in or sign-up for NTouch24 to begin using Online Bill Pay!
Want easy yet secure access to your money? Utilize Bill Pay to pay your bills electronically. You can even setup monthly payments! It’s banking done right – on your terms!
You can even choose to receive eBills from companies who provide services to you. Click here for a current list of companies providing eBills.
If you pay your Members Choice VISA Credit Card bill through Online Bill Pay, please ensure your most recent credit card number is listed for your bill payment. This may require you to add your new credit card as a new bill to pay. You may also pay your credit card through NTouch24.
Popmoney
Email it. Text it. Pay people with Popmoney®! The personal payment service that lets you send money to friends, family or almost anyone. All you need is their name and email address or mobile telephone number to move money from your bank account to theirs. Members must have a Checking Account in order to use Popmoney. Terms and conditions apply.
To access the Online Bill Pay/Popmoney web page for the first time:
- Sign into NTouch24
- Select Bill Pay from the Main Menu
- Agree to the Service Enrollment by selecting Enroll Now
- Select Bill Pay from the Main Menu again
- Review the Terms of Service, select Accept and select Continue
- Review the Privacy Policy, select Accept and select Continue
For future access, simply select Bill Pay from the NTouch24 Main Menu, and then select Click to Continue to Bill Pay to be taken to the Online Bill Pay/Popmoney web page.
Please note: In order to send your first Popmoney payment from your MCWV App, you must first add an initial contact within Popmoney on the Online Bill Pay desktop website. You will then be able to add more contacts directly from the MCWV App.
Change of Address Request
To complete a Change of Address Request online:
- Sign into NTouch24
- Select User Profile from the Main Menu
- Select User Preferences from the sub-menu
- Under the Personal Info section, select “(Change Personal Info)”
- Update your address information and then select Update
Or you can print, complete and sign this form to bring or mail in to the credit union.
eAlerts & Text Banking
Access NTouch24, select “Services” from the Main Menu and then “Mobile” from the sub-menu to begin using any of the following services.
Standard data and text messaging rates may apply. Check with your mobile phone carrier for details.
Mobile Phone Banking Setup Instructions
eAlerts
Text messages and/or e-mails that notify you of various account activities. These activities include high and/or low balances, when a check is cleared, when a payment is due, or when a deposit is posted.
Text Banking
Use text commands from your SMS-enabled phone to inquire about basic account balance and transaction history information. Receive text responses directly to your phone.
Mobile Browser Banking
Is available for mobile phones that have Internet capability but are not a smartphone and do not use apps.
eNotifications
Receive e-mails to alert you that certain notices are available to view online, such as maturity, delinquent, insufficient funds and negative overdraft.
Access NTouch24, select “Services” from the Main Menu and then select the + sign beside eNotifications to enroll.
