What’s New!
Credit Union News
- Website Updates
- Use Mobile Payments
- Scholarship Opportunity
- Credit Sense
- Avoid Facebook Scam Ads
- New Discount Enterprise Rentals
- CAUTION: NTouch24 E-mails
Website Updates
In order to improve user navigation, we have made some changes to our website that include the addition of new web pages and the relocation of others. We hope you will take a moment to become familiar with these changes, but please call the credit union at (304) 346-5242 or Toll Free (800) 526-5242 for any assistance you may need. Thank you for your patience as we strive to improve our website for your better use.
Use Mobile Payments
Learn more about Google Pay and Apple Pay Mobile Payments now available!
Scholarship Opportunity
2019 Doris J. Cunningham Scholarship information and packets are now available!
Credit Sense
Learn about the newest feature available within NTouch24 – Credit Sense!
Avoid Facebook Scam Ads
We want to make sure our members are secure when making purchases online and on Facebook. Check out these Tips to Guide Your Online Shopping provided by Facebook and consider them when making your purchasing decisions.
Be aware that not all Facebook ads that appear local are actually local, but are international companies instead. MCWV automatically blocks foreign transactions for security. If you are sure you would like to make an international purchase, you may call the credit union for an exception on your card to do so. Before this type of purchase or any other online purchase though, you should be sure it is safe to buy.
Read this article from Quartzy that provides even more tips to avoid falling for scam ads on Facebook.
Also, it is important to always closely monitor your deposit and credit accounts for suspicious or fraudulent activity with our NTouch24 Online Banking and MCWV App.
New Discount Enterprise Rentals
Now available: Discounted Enterprise Rentals for members! Learn more about Emerald Club, or click here to make a reservation.
CAUTION: NTouch24 E-mails
If you receive an e-mail from an e-mail address domain of “memberschoicewv.com” or something similar asking you to log in to your NTouch24 or Online Banking account using a link, DO NOT click on the link.
MCWV does not initiate these types of e-mails. If you have received such an e-mail and clicked on a link within, immediately log in to your NTouch24 Online Banking through your personal web browser AND CHANGE YOUR PASSWORD. If you are unable to access NTouch24, please call the credit union immediately at (304) 346-5242 or Toll Free (800) 526-5242 to let us know.
To change your password within the NTouch24 website, select “User Profile” from the Main Menu, select “User Preferences” from the sub-menu and then scroll down to the “Change Password” section.
