What’s New!
Credit Union News
- Credit Sense
- Avoid Facebook Scam Ads
- New Discount Enterprise Rentals
- Mobile Deposit Now Available
- CAUTION: NTouch24 E-mails
- Equifax Breach: What You Need to Know
Credit Sense
Learn about the newest feature available within NTouch24 – Credit Sense!
Avoid Facebook Scam Ads
We want to make sure our members are secure when making purchases online and on Facebook. Check out these Tips to Guide Your Online Shopping provided by Facebook and consider them when making your purchasing decisions.
Be aware that not all Facebook ads that appear local are actually local, but are international companies instead. MCWV automatically blocks foreign transactions for security. If you are sure you would like to make an international purchase, you may call the credit union for an exception on your card to do so. Before this type of purchase or any other online purchase though, you should be sure it is safe to buy.
Read this article from Quartzy that provides even more tips to avoid falling for scam ads on Facebook.
Also, it is important to always closely monitor your deposit and credit accounts for suspicious or fraudulent activity with our NTouch24 Online Banking and MCWV App.
New Discount Enterprise Rentals
Now available: Discounted Enterprise Rentals for members! Learn more about Emerald Club, or click here to make a reservation.
Mobile Deposit Now Available
The days of needing to travel to the credit union to deposit a check are over! With the new Mobile Deposit feature of our MCWV App, you are able to deposit checks directly from your smartphone. Learn more about Mobile Deposit and view the important Mobile Deposit Instructions.
CAUTION: NTouch24 E-mails
If you receive an e-mail from an e-mail address domain of “memberschoicewv.com” or something similar asking you to log in to your NTouch24 or Online Banking account using a link, DO NOT click on the link.
MCWV does not initiate these types of e-mails. If you have received such an e-mail and clicked on a link within, immediately log in to your NTouch24 Online Banking through your personal web browser AND CHANGE YOUR PASSWORD. If you are unable to access NTouch24, please call the credit union immediately at (304) 346-5242 or Toll Free (800) 526-5242 to let us know.
To change your password within the NTouch24 website, select “User Profile” from the Main Menu, select “User Preferences” from the sub-menu and then scroll down to the “Change Password” section.
Equifax Breach: What You Need to Know
Breach Details
On September 7, 2017, Equifax, one of the three major consumer reporting agencies, announced a breach impacting an estimated 143 million U.S. consumers from mid-May through July 2017. The information accessed includes names, Social Security numbers, birth dates, addresses and, in some cases drivers’ license numbers. Credit card numbers for approximately 209,000 U.S. consumers were also accessed.
What should you do now?
Equifax established a dedicated website for consumers to determine if their personal information was impacted, and to sign up for credit file monitoring and ID theft protection. We encourage you to visit this dedicated Equifax website to determine if your information was accessed.
Please also consider additional options you have available to you:
- If you do not intend on accessing your credit, you may place a credit freeze to prevent potentially fraudulent accounts from being open in your name.
- Request and review your credit report from the three major consumer reporting agencies annually. You may do so by visiting Annual Credit Report.com.
- Closely monitor your deposit and credit accounts for suspicious or fraudulent activity with our NTouch24 Online Banking and MCWV App.
- If you have used your Social Security number as a username or password, or as a means to reset a password, please log on to the related site or application. If your login fails, or you log on and notice unauthorized activity, contact a customer service representative. Finally, reset your username and/or password.
- Be aware of increased phishing attempts. You may even receive e-mails that appear to come from Equifax, but are in fact phishing e-mails. Please be cautious when opening e-mails and attachments from senders you are not familiar with.
What does this mean for your credit union account?
Consumer information put at risk by the Equifax breach is separate from your credit union data, but we want to help you protect both. We will remain ever-vigilant in securing your credit union data, and we encourage you to use free products we offer in order to monitor your credit union accounts. Use our NTouch24 Online Banking and MCWV App to monitor your accounts 24/7. Please report any suspicious activity to us by calling (304) 346-5242 or Toll Free (800) 526-5242.
