Careers

Some Characteristics of a
Members Choice WV FCU Employee:

• Interest and willingness to help others

• Positive energy

• Friendly

• Member focused

• Self-directed

• Dependable

• Professional

• Embraces teamwork

Positions Available at
Members Choice WV FCU:

Loan Clerk

What We Offer:

As part of our commitment to your physical, emotional, and financial well-being, we proudly provide a comprehensive benefits package, which includes:

• A competitive salary range is between $32,000 – $35,000 for this position. Final compensation may vary based on experience, skills, and qualifications.

Benefits:

• Employee IRA SEP Plan

• Dental Insurance

• Long Term Disability Insurance

• Health Insurance

• Vision Insurance

• Life Insurance

• AD&D insurance

• Paid Holidays

• Vacation and Sick Time

• Parental Leave

Job Expectations:

• Must possess the ability to multitask.

• Rely on experience and judgment to plan and accomplish goals.

• Provide support for other members of the department as needed, including special projects as assigned.

Responsibilities:

• Provide exceptional member service.

• Identify and recommend appropriate products &/or services to members.

• Assist members with inquiries.

• Retrieve voicemail messages from the department voicemail and respond or forward appropriately in a timely manner.

• Access, review, and process reports, checklists, and procedures assigned in connection with the above responsibilities

• Performs a variety of clerical duties related to the establishment and maintenance of loan files and documentation, including, but not limited to, Title and Insurance Tracking.

• Assists with the inputting and processing of loan applications.

• Prepares, or obtains, additional loan documentation as directed.

• Performs any combination of the following duties depending on area assigned: data entry and transmission; files and/or alphabetizes items; on line inquiries; process online payments and payoffs not processed through proof; create/revise payroll distributions for loan payments; file maintenance; document and check preparation for recordation; preparation and mailing of loan releases; disburse loan payments and provide escrow analysis; UCC re-filing and establishing necessary tickler/letters; customer and loan officer information requests and faxing of information including research on subpoenas.

• May perform or be cross-trained to handle member service by taking necessary actions for problem resolution.

• Ensures all actions adhere to compliance with government regulations and organizational policies and procedures.

• Backup for teller line whenever staffing levels would require it.

• Perform all other duties as assigned.

The above statements are intended to describe the general nature and level of work to be performed by personnel assigned to this job. This information is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this position.

Skills/Knowledge and Abilities/Experience Requirements:

• High School Diploma or equivalent.

• Over 6 months and up to two years of lending departmental experience

• Familiarity with a variety of lending and general banking concepts, practices, and procedures.

• Excellent oral and written communication skills

• Excellent telephone skills

• Excellent Member Service Skills

• Excellent PC Skills and knowledge of Microsoft Suite products preferred (Outlook, Word, Excel, Power Point, etc.)

• Ability to use necessary office equipment

• Basic knowledge of loan operations and understanding of the interrelationship between various software applications.

• Detail oriented

• Demonstrated ability to carry out prescribed tasks on a day-to-day basis. Work is reviewed and approved by the supervisor.

We look forward to working with you and to the contributions you will make to MCWV FCU, as well as the opportunity to provide you with professional growth. However, we recognize that you retain the option, as does MCWV FCU, of ending your employment with us at any time, with or without notice and with or without cause, as such, your employment with MCWV FCU is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.