Your MCWV

Our credit union began as “Conrail Credit Union” on November 10, 1942, for railroad employees and their family members. In July of 1997, our name officially changed to “Members Choice WV Federal Credit Union”, and on May 8, 2000, we opened for business in a brand new building built for our members, located at 201 Ohio Avenue on the West side of Charleston, WV. Since 2015, we have been known by our new brand name “MCWV”. The purpose of our credit union is to promote thrift among members by affording those members opportunities to accumulate their savings and create for them a source of credit for productive purposes.

Members Choice originally served employer groups who were not large enough to form their own credit union but wanted to offer their employees credit union services at no cost to the employer. Now we currently serve over sixty employer groups in Charleston and are a community chartered credit union encompassing all of Kanawha County. This change was implemented after recognizing the need for an expanded field of membership; allowing more people to gain access to the many benefits MCWV offers. With the new charter, MCWV is now serving people who live, work, worship, volunteer, or attend school and businesses or other legal entities in Kanawha County, WV, and their family members.

Our CEO/Manager Stephanie has been employed by the credit union for over twenty years. All members of the Board of Directors are volunteers, elected by the membership at our Annual Meeting.

We are governed by the laws of the National Credit Union Administration (NCUA) relating to credit unions, its articles of incorporation, and bylaws adopted by the board and approved by NCUA. Your savings are federally insured to at least $250,000 by the National Credit Union Administration.

Read our Latest Posts

Members who read our newsletter can enter to win a $25.00 gift card! Read our latest newsletter to learn how.

In some instances, Members Choice may also close for a day or two before and/or after a holiday. Check back frequently for updated holiday schedules.

Please contact us with any questions, comments, or if you need additional information:

Phone: (304) 346-5242 or (800) 526-5242
Fax: (304) 346-5266
Mailing: PO Box 20040, Charleston, WV 25362

Business Hours:

Lobby Hours:
Mon, Tues, Wed, Fri: 9:00 a.m. – 4:30 p.m.
Thursday: 9:00 a.m. – 6:00 p.m.

Drive-Thru:
Mon, Tues, Wed, Fri: 8:00 a.m. – 4:45 p.m.
Thursday: 8:00 a.m. – 6:00 p.m.

E-mail:

To e-mail the credit union with a question, log in to NTouch24, select User Profile from the Main Menu, select Messages from the sub-menu and select “Compose”. Enter a title for your message, write your message in the e-mail body and then select “Send Message” to send.

Lost or Stolen Cards:

If your credit card is lost or stolen, call (855) 436-4210.

If your debit card is lost or stolen, call the credit union at (304) 346-5242 or Toll-Free (800) 526-5242 and press option 5 for debit cards. During business hours, you will be routed to MCWV staff members for assistance.

MCWV will never call or text you to ask for your member number or personal information. If you are ever unsure of a call or text, simply hang up or do not reply, and then contact the credit union.

Department Listing